NKG Quality Service
We aim to be NKG’s competence centre for the assessment of coffee quality.
Mission
NKG Quality Concept
To achieve our goals, we have developed the NKG Quality Concept. This involves deepening and sharing knowledge about coffee qualities through the introduction of rigorous standards and the training of NKG quality professionals. In this way, we contribute to NKG companies’ ability to deliver coffees that are accurate to the quality specifications of roasters. We also offer comprehensive training and services for third parties.
NKG Quality Service
Taste the world and evaluate it neutrally
What we do
Coffee – tested for you
As a quality consulting unit within Neumann Kaffee Gruppe we get the chance to taste coffees from all around the world. We not only have access to the most remote spots where coffee grows but also benefit from an interactive exchange of our expertise with exporting and other importing countries. We take this opportunity and offer a unique and a matter-of-fact service to our customers and to everybody who wants an objective and neutral product evaluation.
Besides individual requests we offer the following services:
- Official Q-Coffee Certification based on CQI’s Q-Grading program
- Sensory evaluation
- Green coffee analysis: defect count, humidity, density and screen size measurements
- Roasted coffee analysis: color measurement
- Product development: cup and roast profiles, blends, testing of new devices
- Individual sensory and green coffee training
- CQI and SCA courses
- Lab rent
- Access to origin including to our coffee farms in Brazil, Mexico and Uganda
- Coffee farm know-how
First Incountry-Partner
of CQI in Europe
Our Team
The people at NKG Quality Service
Gloria Pedroza
Quality ManagerGloria Pedroza
Gloria, originally from Guatemala, has called Switzerland home for over 20 years. Her journey in the coffee industry began at NKG, where she took on her first role in coffee back in Guatemala. Since then, she has made significant contributions to the quality across the entire group, taking charge of training, education, and various other initiatives. Legend has it that she hails from the finest coffee beans of Guatemala, and she can effortlessly spend hours philosophizing about their exquisite shapes and qualities. She has a particular weakness for Asian cuisine and Gruyère cheese, and the world of sensory exploration is synonymous with her passion and expertise.
Catherine Queiroz
Lab ManagerCatherine Queiroz
Catherine is a proud Brazilian, bringing over seven years of extensive experience in the coffee industry, encompassing the entire supply chain from sourcing to serving. Her journey has allowed her to develop expertise in quality assessment, shop management, and competitions. With a deep passion for coffee and connections, she enjoys contributing in industry events and built stronger relationships with farmers, roasteries and baristas. She loves exploring coffee shops around the world, creating little homes away from home, and forming ties with local communities. Currently, she serves as a lab manager at NKG Quality Service, where she applies her knowledge and skills to ensure high-quality standards in every cup.
Monique Gössel
Lab AssistantMonique Gössel
Nutrition expert Monique has 4 years of experience in the field of coffee quality and, among other things, looks after the day-to-day business in our coffee laboratory. Even on hectic course days, she keeps a cool head and always has an overview. She loves fine Arabica from Ethiopia in her coffee cup. She loves her job as a laboratory assistant and when she is not busy with green grading or roasting, she likes to be shown the art of making coffee properly. Because her motto is: learn something new every day – for a lifetime and with joy.
